
Our Shopify Plan
Running a successful Shopify store goes beyond just setting it up, it requires ongoing support to keep everything working smoothly as your business grows.
From managing theme updates to resolving app conflicts or fixing layout issues, having expert Shopify support ensures that minor problems don’t become significant obstacles.
As Shopify Certified Professionals, we provide hands-on assistance to help store owners maintain peak performance and a seamless customer experience.
Shopify Premium Support Plan
We dedicate our full attention to every client from day one, which means we occasionally maintain a waitlist to ensure we never compromise on the quality of our service and support.
However, Premium Support Clients are always given top priority—signing up for this plan means we’ll begin working with you right away, no wait required.
You're always at the top of our priority list.
That means faster responses, immediate attention when issues arise, and prompt support whenever you need it.
Our system highlights your VIP status to ensure nothing slips through the cracks—we’re here to act quickly and keep everything running smoothly.
Need a hand with something quick? We’ve got you covered—no limits.
You can submit as many Quick Support Requests as needed each month.
These tasks typically take around 15 minutes, such as troubleshooting plugin issues, recommending the best tools, fixing broken links or forms, adjusting fonts and colors, setting up redirects, and more.
Whatever minor tweaks or fixes you need, we’re here to help make them happen.
Large images can significantly slow down your site.
We’ll implement a custom image optimization solution tailored to your specific setup, ensuring both existing and future images are delivered at the optimal size, keeping your site fast and responsive for every visitor.
We will create and install Google Analytics for you.
Already have one? Great! Add us to your Google Analytics account, and we’ll monitor it to ensure everything is functioning as it should.
If any alerts or issues come up, we’ll step in to help resolve them quickly and efficiently.
We will create and install Google Search Console for you.
Already have one? Great! Add us to your Google Search Console account, and we’ll monitor it to ensure everything is functioning as it should.
If any alerts or issues come up, we’ll step in to help resolve them quickly and efficiently.
We will install and configure whatever app you want in order to get the functionality you need.
We will also resolve any conflicts that can happen when apps or themes don't play nice with each other.
Sometimes the problems that happens with Apps installed on a Shopify site will require someone to reach out to the App Developer.
We will be happy to act as the outreach agent to get the issue resolved.
Sometimes the problems that happens with a Shopify site will require someone to reach out to Shopify.
Being Shopify Certified Professionals, this means we have a direct line to Shopify.
We will be happy to act as the outreach agent to get the issue resolved.
Get The Shopify Premium Support Plan
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About Site Panic
At Site Panic, we help businesses grow online through strategic digital marketing solutions rooted in results.
We specialize in SEO, WordPress, and Shopify, providing us with the flexibility and expertise to build, optimize, and enhance your digital presence, regardless of your industry or goals.
From increasing organic traffic to launching high-converting websites, we’re committed to delivering measurable success with every project.
Reach out if you have any questions.
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