WordPress Starter Support is intended to cover the bases of security and site speed. We'll get you set up for Core Web Vitals success, backups, and security, but you'll still need to take care of a few things yourself, such as updates and image optimization.

WordPress Enhanced Support enables us to be much more active with the management and support of your site: We'll take care of updates, optimize your images, monitor your site's uptime, and help you out with requests you may have.

WordPress Premium Support means you're at the very top of our client priority list, and our team will be able to dedicate even more time to your site's specific needs and your requests, while ensuring your site is at its best. We'll also join your Google Search Console account, so we can jump in proactively to help with all of those scary-sounding notices they send out.

Okay, but which should I choose?

It all comes down to the level of involvement you'd like us to have in the running of your site, and where you are in your growth journey. In terms of traffic, the ranges noted below are indicative of the right plan to match the amount of support required. You can always choose a higher plan earlier if you'd like more help, but if your site's traffic is above these thresholds, we'll ask you to upgrade.

So, to sum it all up...

WordPress Starter Support - for when you're still starting up and putting things together. Up to 750K pageviews/month.

WordPress Enhanced Support - for when you've grown and want to spend more of your time on your site's content and business, meaning our team does more for you. Up to 3 million pageviews/month.

WordPress Premium Support - for when your site is thriving and you need to have complete peace of mind that our team is taking care of it all. More than 3 million pageviews/month.

You can view a detailed comparison of the plans here, and if you're still not sure about which plan is right for you, get in touch and we'll be happy to help you choose!

The most effective way we can support you and your website is through an ongoing partnership. Being on a support plan allows us to step in quickly whenever issues arise, since we'll already have a deep understanding of your site’s setup and needs. 

Many of the services included in our plans—like performance tuning, security monitoring, and proactive maintenance—are essential for keeping your site running smoothly and securely.

Take Core Web Vitals, for example: while we can make significant improvements in a one-time project, site performance naturally shifts as your content, plugins, and traffic evolve. With a support plan, we can adapt to these changes as they occur, without incurring additional fees. 

Our goal is to be more than just a service provider. We aim to be a long-term partner invested in your success.

Yes. We have made it very simple for you to attach services to multiples websites. All you need to do is increase the amount before you add the service to your cart.

Once the purchase is complete, an agent will reach out to you to get all of your details in order to help you with your project.