Services
Simply put, our mission is to keep your WordPress site running fast, secure, and worry-free—day in and day out.
That means daily backups, proactive security hardening to block potential threats, and ongoing monitoring to catch issues before they become problems. Every support plan also focuses on boosting site speed and optimizing performance, including your Core Web Vitals scores, so your site stays in peak condition.
With us handling the technical side, you can get back to doing what you love—confident that our friendly, experienced team is always here to support you.
Ready to dive in? Check out what’s included in our support plans below, or keep scrolling if you’ve got questions—we’re here to help!
All Services
Please reach out if you have any questions
Frequently asked question
The Basic Support Plan is intended to cover the bases of security and site speed. We'll get you set up for Core Web Vitals success, backups, and security, but you'll still need to take care of a few things yourself, such as updates and image optimization.
The Standard Support Plan enables us to be much more active with the management and support of your site: We'll take care of updates, optimize your images, monitor your site's uptime, and help you out with requests you may have.
The Premium Support Plan means you're at the very top of our client priority list, and our team will be able to dedicate even more time to your site's specific needs and your requests, while ensuring your site is at its best. We'll also join your Google Search Console account, so we can jump in proactively to help with all of those scary-sounding notices they send out.
Okay, but which should I choose?
It all comes down to the level of involvement you'd like us to have in the running of your site, and where you are in your growth journey. In terms of traffic, the ranges noted below are indicative of the right plan to match the amount of support required. You can always choose a higher plan earlier if you'd like more help, but if your site's traffic is above these thresholds, we'll ask you to upgrade.
So, to sum it all up...
Sleep Soundly - for when you're still starting up and putting things together. Up to 750K pageviews/month.
Inner Peace - for when you've grown and want to spend more of your time on your site's content and business, meaning our team does more for you. Up to 3 million pageviews/month.
Zen Master - for when your site is thriving and you need to have complete peace of mind that our team is taking care of it all. More than 3 million pageviews/month.
You can view a detailed comparison of the plans here, and if you're still not sure about which plan is right for you, get in touch and we'll be happy to help you choose!
Let your customers know if you offer free delivery for certain types of orders
Link to your offers page.
Show customers how much time they have for testing your products
Link to your returns policy.
